As of our review date, Standard and higher residential plans include professional emergency dispatch, while the $9.99 self-monitoring plan does not. Core and higher tiers add broader recording and verification features. Pro and Pro Plus focus on Active Guard Outdoor Protection, with different coverage windows. Those are materially different services, not cosmetic plan names.
Before paying for cameras, confirm how many cameras the plan supports, how long recordings are kept, whether downloads are available, and what happens when internet or power fails. Test remote arming, notification delivery, user permissions, and recovery options. If an advertised insurance benefit matters, ask the insurer which certificate and monitoring level it accepts; the security company cannot guarantee your discount.